Privacy Policy
Boys Light Up Electrical is committed to providing high-quality, reliable service to our customers. Part of that is respecting and protecting your privacy. This policy explains how we handle your personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

You can find more details about the Australian Privacy Principles on the Office of the Australian Information Commissioner’s website: www.oaic.gov.au.

What personal information do we collect - and why?

Personal information is anything that can identify you – like your name, address, phone number, or email. We collect this info to help us:

  • Provide electrical services and air conditioning installations

  • Respond to your enquiries

  • Send quotes or invoices

  • Book in jobs

  • Share updates, offers or helpful tips (if you’ve opted in)

We might collect this information when you contact us by phone, email, text, via our website www.boyslightup.com.au, or through social media. We may also use cookies on our website to help improve your online experience.

You can opt out of our marketing at any time – just flick us a message.

What about sensitive information?

We don’t collect things like your political views, health records, or religion – and we wouldn’t use them without your okay unless required by law.

Do we share your personal info?

We’ll never sell your details. We only share your info when:

  • You’ve given us the go-ahead

  • It’s necessary for delivering our service (e.g. a supplier needs delivery info)

  • We’re legally required to (for example, under Australian law)

Keeping your info safe

We store your personal information securely – whether it’s in a digital job system or in our files. Once we no longer need it, we’ll take reasonable steps to destroy or de-identify it (unless we’re required to keep it for legal or tax reasons – usually for 7 years).

Can you access or correct your info?

Absolutely. You can request to see or update your personal information at any time. Just shoot us a message or email and we’ll help you out – no charge. We may need to confirm your identity for security reasons before making changes.

Keeping your details accurate

We do our best to make sure your information is correct and up to date. If you spot anything wrong, let us know so we can fix it straight away.

Updates to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Got questions?

If you’ve got any concerns or questions about your privacy or how we handle your info, don’t hesitate to reach out.

Contact us:
Boys Light Up Electrical
Geelong, VIC
info@boyslightup.com